Terms of Service

Effective Date: September 1, 2024

Welcome to BetterCallSpencer.com (“we,” “us,” or “our”). By accessing or using our website, https://bettercallspencer.com (“Website”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, you should not access or use the Website.

1. General Terms

These Terms apply to all visitors, users, and others who access or use the Website. “BetterCallSpencer.com,” “Better Call Spencer LLC,” “Better Call Spencer,” and “Brian Spencer” refer to the same entity. We may modify these Terms at any time, and changes are effective immediately upon posting. Review these Terms periodically to stay informed.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old and legally capable of entering binding contracts.
  • Account Registration: If you create an account, you’re responsible for maintaining its security.
  • License: We grant you a limited, non-transferable license to use the Website for personal or business purposes, as governed by these Terms.

3. Services

BetterCallSpencer.com offers digital marketing and SEO consulting services for law firms (“Services”).

  • Scope: Services include SEO strategy, content creation, website audits, and consultations.
  • Client Responsibilities: Clients must provide accurate information and access to relevant digital assets.
  • Payment: Payment terms are governed by your individual agreement or service contract.
  • No Guarantees: We do not guarantee rankings, traffic increases, or lead volume.

4. Content Creation and Ownership

  • Ownership: Upon full payment, you own all content we create for your site.
  • Third-Party Assets: If content includes licensed third-party assets, you are granted a non-exclusive license to use them.
  • Usage Restrictions: You may not use content we create in ways that violate applicable laws or third-party rights.

5. Our Website Content

  • Ownership: All materials on BetterCallSpencer.com, including articles and guides, are our intellectual property.
  • Permitted Use: You may read or share our content for educational use, but not copy, modify, or redistribute it without written permission.
  • No Outcome Guarantee: Our content is informational. Outcomes may vary based on factors outside our control.

6. Disclaimers and Intellectual Property Notices

No Endorsement Disclaimer

Any reference to past clients, employers, or brands—including law firms such as Jim Adler & Associates—is strictly for the purpose of illustrating professional experience and is not intended to imply any current affiliation, endorsement, or sponsorship. Better Call Spencer LLC is an independent entity and is not affiliated with any law firm mentioned on this website unless explicitly stated in a signed agreement.

Use of Case Studies and Performance Data

Certain case studies or data points presented on this Website may reference or be inspired by actual digital marketing projects undertaken by the Website owner. All such references are either (i) anonymized, (ii) based on publicly available data, or (iii) derived from the consultant’s prior experience and do not disclose confidential or proprietary information in violation of any contractual obligations.

Public Data Use Clause

Any screenshots or data shared from third-party SEO tools (e.g., Google Search Console, Semrush, Ahrefs, etc.) are intended for illustrative and educational purposes. These tools are used to provide generalized commentary on search performance trends. Better Call Spencer LLC does not claim ownership of third-party data sources and adheres to fair-use principles where applicable.

Trademark Notice

All trademarks, logos, and brand names mentioned on this Website are the property of their respective owners. References to these marks are made under nominative fair use and do not imply affiliation, endorsement, or sponsorship by the trademark owner.

6.1 Legal Marketing Watchdog Content Disclaimer

Better Call Spencer LLC publishes investigative and opinion-based editorial content under its “Legal Marketing Watchdog” series. The purpose of this content is to critique and expose questionable or controversial marketing practices within the legal marketing industry. These articles are based on publicly available information, professional experience, and the author’s informed opinions.

Any references to individuals, agencies, or companies are intended solely for educational, industry-critical, or commentary purposes. They are not intended to accuse any entity of illegal behavior, breach of contract, or malicious intent. All such commentary is protected opinion under applicable laws governing free speech and fair use.

Better Call Spencer LLC makes no guarantees as to the accuracy of third-party content or external links cited in these posts and disclaims liability for actions taken based on this material. If you believe content published in the Watchdog Series contains factual inaccuracies, you may contact us for review and correction.

7. User-Generated Content

Submissions: Comments or feedback you submit are non-confidential and must not violate intellectual property or privacy rights.
License: You grant us a royalty-free, perpetual license to use or display submitted content.

8. Acceptable Use

You agree not to:

  • Violate laws or third-party rights
  • Use bots, scrapers, or automated tools to access the Website
  • Attempt to disrupt or exploit the Website

9. Privacy

Use of the Website is governed by our Privacy Policy, which outlines how we collect and use your data.

10. Third-Party Links

We may link to third-party websites. These are provided for convenience, and we are not responsible for their content or actions.

11. Limitation of Liability

We are not liable for indirect or consequential damages resulting from use of the Website or our Services.

12. Indemnification

You agree to indemnify and hold harmless Better Call Spencer LLC from any claims arising out of your use of the Website, your violation of these Terms, or infringement of any rights.

13. Termination

We may suspend or terminate your access to the Website or Services at our discretion and without notice if you violate these Terms.

14. Dispute Resolution

All disputes shall be resolved by binding arbitration in Houston, Texas, under the rules of the American Arbitration Association.

15. Governing Law

These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules.

16. Contact Information

If you have questions about these Terms, contact us at:

Better Call Spencer LLC
Email: spencer@bettercallspencer.com
Phone: (832) 881-3141
Address: 2800 Post Oak Blvd, Suite 5621, Houston, TX 77056