Privacy Policy

Effective Date: September 1, 2024

At BetterCallSpencer.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website, https://bettercallspencer.com (“Website”). This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our Website, you consent to the practices described in this policy.

1. Who We Are

Our website address is: https://bettercallspencer.com.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us directly, such as:

  • Contact Information: Name, email address, phone number, and any other contact details you provide when you fill out forms or communicate with us.
  • Business Information: Details about your business, including its name, website, and any marketing needs, to deliver our services effectively.

2.2 Non-Personal Information

We automatically collect certain information when you visit our Website, including:

  • Usage Data: IP address, browser type, device type, pages viewed, and the time and date of your visit.
  • Cookies: Small files stored on your device to enhance user experience, track visitor behavior, and analyze site performance. You may choose to disable cookies in your browser settings.

2.3 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.4 Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To communicate with you, understand your marketing needs, and provide digital marketing consulting services.
  • Improving Our Website: To analyze how users interact with our Website and improve its functionality, user experience, and performance.
  • Marketing: To send you promotional emails, newsletters, and other marketing materials relevant to your business. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in the emails.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist with Website hosting, analytics, or other technical services. These providers will have access to your information only to perform specific tasks on our behalf and are required to protect your data.
  • Legal Requirements: Disclosure of your information if required by law or in response to a valid legal request.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

10. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Better Call Spencer LLC
Email: spencer@bettercallspencer.com
Phone: (832) 881-3141
Address: 2800 Post Oak Blvd, Suite 5621, Houston, TX 77056